RediHEAT Product Information

Tuesday, March 5, 2013

Our Heated Food & Pizza Bags Most Popular FAQs, Part II


Heated delivery is not new, and while other systems have faded away,RediHEAT remains strong after 10 years.

The system is simple: A strong, thin plate, acting as a thermal storage device, is secure inside a durable, insulated thermal bag. The element is connected to standard 120V power, and it heats up to 180F in a few minutes. Food is kept warm inside the bag, and when the driver is ready to go, the power cord is disconnected and left behind. The heat stored in the solid element is given up very slowly, allowing food to be delivered hot for up to 45 minutes.

Answers to frequently asked questions about RediHEAT are found below. If your question is not listed please contact us for information at 888-556-2024. 



Heating Element

Is the bag's fabric being heated directly? 
No, the bag is a normal, premium quality pizza bag, and is not electrically conductive. Inside the bag, there is a heating element that connects directly to the power cord and heats up. When it reaches temperature, you can disconnect the power and it remains hot.

Where is the heating element?
Enclosed in a pocket at the bottom of the bag, secured by a Velcro strip fastener.

Is there a temperature control on the heating element?
Yes, the solid state heating element is the control. The element will self-regulate its temperature. More power will be applied upon heat-up, and will be reduced once the bag is at temperature. The system is UL recognized for food heating.

Does the heating element open?
Do not, under any circumstances, try to open up the element. Doing so compromises the safety and performance of the unit. If you have any issues or concerns, return the element directly to RediHEAT for immediate replacement.

How strong is the cord attachment to the heating element?
The strain relief is rated for 35 pounds for UL197.

How long is the power cord?
The cord that extends from the outlet to the external connection on the bag is 6 feet.

Will the cord melt in the hot bag?
No, it is agency safety rated.

Why is the cord from the element attached to a cinch inside the bag?
It has been reported over the years that one of the biggest nuisances of previous corded systems is the pig tail connector hanging outside of the bag. They get stuck in doors, or can be damaged if exposed. This design was meant to keep the cord in place and eliminate these problems.

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